Paul Gunstone: Owner /
Bosch Diagnostic Technician.
I originally set up the business in 1994. Then when Charlie became 16, He joined me and then finally, Susan joined us to take care of office & driving duties. I am responsible for most of the specialist services & repairs that we have to offer, as well as nearly all of the in-depth diagnostic testing & repairs. I have been involved in the motor trade for over 25 years. I have trained with some of the best diagnostic equipment available to the motor industry, & have also completed many training courses run by Bosch, one of the biggest Automotive suppliers & developers in the world. I believe that no one person can know everything about every make of vehicle on the market, but it does help to have as good an understanding as possible, that is why I intend to continue advance training in the near future, to help enable me to remain one of the leading technicians in our locality!
Charlie Pearce:
Senior Vehicle Technician.
I am the
Senior Tech in the business. I have been involved in the motor trade since the age of 16. My role in the business is to carry-out all types of mechanical servicing & repairs, as well as helping out with the more in- depth diagnostic tests & repairs. I have also completed many training courses provided by Bosch & intend to complete many more in the near future. This will help me to remain one of the most advanced
Senior technicians in our locality. Repairing vehicles is a very challenging job & I find that I am learning something new every day. I take great pride in my work & ensure that all of my jobs are carried out to a very high standard. I am also involved in many of the 'Bolt-On' tuning & styling items that we supply. These include: Wheel & Tyre packages, Induction Kits, Exhaust Systems, ECU Upgrades & Diesel Power Chips.
Susan Gunstone: Office Duties / Driver.
I am Paul's partner. I work from 9am to 1.00pm daily. It is my duty to take office bookings, collect & deliver customer's vehicles & run vehicles to & from the MOT test stations. If you call the office between the above hours, then it will be myself that you will be speaking to. When I finish at
1.00pm, all of my duties then pass to Paul & Charlie, until closing time at
5.30pm. Part of my duties is to deliver the courtesy car to the customer, & then bring their motor vehicle back to the workshop. It has always been our policy to offer a courtesy car service for any of our customers over the
age of 21. I also drive the company van to collect spare parts, tyres , etc.
This means that Paul & Charlie can remain in the workshop & means that there is no valuable time wasted by either technician.
Our
Guarantee To You, The Customer:
All the work that we carry out is covered by our full 12 months, 12000 mile warranty. This covers all of the parts that we fit against any electrical or mechanical failure during this period. If a part fitted by us fails during this period, we will supply all parts & fluids free-of-charge, but labour for the repairs will be charged at the current rate & will be subject to vat. Our warranty policy does not however cover components that have failed due to wear & tear & of course excludes tyres & other items that may be damaged by severe road conditions, etc. All failed parts are subject to a full strip down and inspection by the manufacturer & their decision on the cause of the failure of the part(s) in question, will be deemed as final! Your statutory rights are not effected in any way by our warranty policy.
You can find us at:
Unit 1 Trident Works Marsh Lane Temple Cloud Bristol BS39 5AZ
You can find us at: 
