About Us

I originally set up the business in 1990. Then when Charlie became 16, He

   joined me and then finally, Susan joined us to take care of office & driving
   duties. I am responsible for most of the specialist services & repairs that
   we have to offer, as well as nearly all of the in-depth diagnostic testing &
   repairs. I have been involved in the motor trade for over 35 years. I have
   trained with some of the best diagnostic equipment available to the motor
   industry & have also completed many training courses run by one of the

biggest Automotive suppliers & developers in the world. I believe that no

one person can know everything about every make of vehicle on the market,

but it does help to have as good an understanding as possible, that is why I

intend to continue advance training in the near future, to help enable me to

remain one of the leading technicians in our locality!

Paul

Paul Gunstone AAE MIMI: Director/Vehicle Technician (EV Level 4)

Charles Pearce AMIMI: Director/Vehicle Technician (EV Level 3)

I am the Senior Tech in the business. I have been involved in the motor
trade since the age of 16. My role in the business is to carry-out all types
of mechanical servicing & repairs, as well as helping out with the more in-
depth diagnostic tests & repairs. I have also completed many training
courses & intend to complete many more in the near future. This will help

me to remain one of the most advanced Senior technicians in our locality. Repairing vehicles is a very challenging job & I find that I am learning something new every day. I take great pride in my work & ensure that all

of my jobs are carried out to a very high standard. I am also involved in

many of the specialist services that we offer, especially computerised four wheel alignment using our Bosch fully computerised wheel alignment system.

Charlie.

Susan Gunstone: Director, Accounts & Driver

I am Paul's wife & a company Director. I spend most of my time behind the scenes taking care of the day to day running of the business. Although you may see me floating around from time to time, I am mainly to be found sorting through paperwork, banking payments or preparing paperwork for our bookeeper. Part of my duties is also to deliver the courtesy cars to our customers & then bring their motor vehicles back to the workshop. It has

always been our policy to offer a courtesy car service for very many of our customers over the age of 21. I also drive the company van to collect spare parts, tyres, etc when required. This means that Paul & Charlie can remain in the workshop & means that there is no valuable time wasted by either of our technicians chasing parts for vehicles under repair in the workshop!

Susan.

Lewis Ryall - Apprentice Vehicle Technician

My Name is Lewis Ryall & I am currently studying for my level 3 Motor Vehicle

Technician qualification with the company. I am interested in all things to do with

the job & enjoy learning about all the new systems coming into the trade & the

methods & equipment for testing these systems. Working on modern day cars &

vans can be very interesting, but sometimes be quite demanding. Both Paul &

Charlie are always on hand to give me advice & guidance when I do actually find

something a bit complex or something new that I have never seen before. In my

spare time I am a keen motorcyclist & like nothing more than to get out on my
bike with my mates, both evenings & weekends.

Lewis.

Ncky Aggett - Front Of House/Receptionist

My Name is Nicky. I am the Front of House/Receptionist for the business. I am

responsible for the day to day running of the business. My main duties involve

booking work for the workshop, ordering the parts required for the work I book

in, dealing with the customers & their requirements, invoicing customers for

the work carried out on their vehicles, dealing with part suppliers & credits,

the list goes on & on. I have a retail background & moving into the motor

industry has been a big change, but one I have enjoyed. The company has

sent me to attend some great training courses, which has further developed

my front of house & customer skills. Why not give me a call to discuss any of

your automotive requirements? I look forward to hearing from you soon........

Nicky.

Our Guarantee To You, The Customer..........

          All the work that we carry out is covered by our full 12 months, 12000 mile warranty. This covers all of the
         parts that we fit against any electrical or mechanical failure during this period. If a part fitted by us fails
     during this period, we will supply all parts & fluids free-of-charge, but labour for the repairs will be charged
         at the current rate & will be subject to vat. Our warranty policy does not however cover components that
         have failed due to wear & tear & of course excludes tyres & other items that may be damaged by severe
         road conditions, etc. All failed parts are subject to a full strip down and inspection by the manufacturer &
         their decision on the cause of the failure of the part(s) in question, will be deemed as final! Your statutory
         rights are not effected in any way by our warranty policy.

Paul Gunstone Mechanical Services Ltd

About Us